Partner Terms & Conditions

Partner Terms & Conditions

Effective Date: January 1, 2026
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RideCar Limousine (“RideCar,” “we,” “us,” or “our”)

These Partner Terms & Conditions (“Agreement”) govern the relationship between RideCar and any affiliate, subcontractor, transportation provider, or booking partner (“Partner”) providing or receiving services through RideCar.

By accepting a booking, dispatch request, or affiliate agreement with RideCar, Partner agrees to the following terms:

1. Scope of Services
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Partner agrees to provide professional chauffeured transportation services consistent with:

. All applicable federal, state, and local laws
. Commercial insurance requirements
. Licensing and permit regulations
. Airport authority rules including
. O'Hare International Airport and
. Midway International Airport

All services must meet RideCar’s service standards including punctuality, vehicle cleanliness, and professional chauffeur conduct.

2. Service Standards
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Partner agrees to:

. Arrive on time for all reservations
. Track flights for airport pickups
. Provide meet & greet service when booked
. Maintain clean, smoke-free vehicles
. Ensure chauffeurs are properly dressed (professional attire)
. Maintain a zero-tolerance policy for drugs and alcohol

Failure to meet service standards may result in payment reductions or termination of partnership.

3. Insurance & Licensing
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Partner must maintain:

. Commercial auto liability insurance (minimum $1,000,000 coverage or as required by law)
. Workers compensation (if applicable)
. Valid chauffeur licensing
. Airport permits where required

RideCar reserves the right to request proof of insurance at any time.

4. Booking & Dispatch Procedures
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All reservations must be confirmed in writing via:

. Email
. Dispatch software
. Official RideCar communication channels

Partner may not:

. Contact RideCar’s clients directly for future bookings
. Redirect passengers to alternate providers
. Promote their own company during a RideCar-assigned trip

This is a strict non-solicitation policy.

5. Payment Terms
‍‍
Unless otherwise agreed in writing:

. Payments are processed within 15–30 business days after service completion
. Invoices must include reservation number and trip details
. Disputed charges must be reported within 5 business days

Late cancellations, no-shows, or service failures may result in deductions.

6. Cancellation Policy
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Unless otherwise specified:

. Sedan/SUV reservations: 8-hour cancellation window
. Sprinter/Stretch vehicles: 24-hour cancellation window
. No-shows are billed at 100% of trip value
. Airport wait time:
60 minutes complimentary for airport arrivals
15 minutes complimentary for non-airport pickups

7. Liability & Indemnification
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Partner agrees to indemnify and hold harmless RideCar from:

. Claims arising from accidents
. Chauffeur misconduct
. Vehicle damage
. Traffic violations
. Passenger injury caused by Partner negligence

RideCar is not liable for Partner operational failures.

8. Confidentiality
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Partner agrees to keep confidential:
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. Client names
. Corporate accounts
. Pricing structures
. Travel itineraries
. Internal processes

Information may not be shared with third parties without written consent.

9. Brand Usage
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Partner may not:
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. Use RideCar logo without written permission
. Represent themselves as RideCar
. Advertise RideCar pricing publicly

All branding must remain RideCar-controlled.

10. Termination

RideCar reserves the right to terminate partnership immediately for:
. Service complaints
. Insurance lapses
. Policy violations
. Brand misuse
. Solicitation of RideCar clients

Termination may occur without prior notice in severe cases.

11. Independent Contractor Status
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Partner operates as an independent contractor. Nothing in this Agreement creates:

. Employment relationship
. Joint venture
. Agency partnership

Partner is solely responsible for taxes and operational costs.

12. Amendments
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RideCar may update these Partner Terms at any time. Continued acceptance of bookings constitutes acceptance of revised terms.

Contact Information
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RideCar
Website: https://ridecarlimousine.com/
Phone: 1 (855) 978-7433